BPM is a business management approach that uses software to model, automate, monitor, and optimize business processes within an organization. BPM software allows companies to improve operational efficiency, ensure quality, and meet standards by standardizing processes and automating repetitive tasks.
Artificial intelligence refers to the simulation of human intelligence processes through algorithms and software. AI applications include machine learning, natural language processing (NLP), and neural networks, which allow machines to learn from data and make autonomous decisions. In software, AI is used in areas like process automation, customer service (chatbots), product recommendations, and trend prediction.
Es el uso de software para automatizar tareas repetitivas y basadas en reglas en procesos empresariales. Los robots de software (bots) imitan las acciones humanas, como completar formularios, extraer datos y procesar información. RPA es particularmente útil en tareas de alto volumen y de bajo valor agregado, como la entrada de datos o la gestión de facturas. Herramientas como UiPath y Automation Anywhere son ejemplos de software RPA.
Electronic signature is a technology that enables the validation of identity and authenticity of a signer on digital documents. It uses specialized software to generate a unique signature linked to a specific document, ensuring it has not been altered. Electronic signatures are legally binding in many jurisdictions and are widely used for signing contracts, agreements, and other legal documents.
Es un sistema de central telefónica empresarial que opera en la nube, lo que elimina la necesidad de infraestructura física. El software PBX en la nube gestiona las llamadas internas y externas de una empresa, ofreciendo características como desvío de llamadas, grabación, menús automáticos, integración con CRM, y más. Al estar en la nube, permite mayor flexibilidad, escalabilidad y reducción de costos en comparación con los sistemas PBX tradicionales locales. Ejemplos de software PBX en la nube incluyen 8×8, RingCentral y Zoom Phone.
Digitization is the process of converting traditional paper-based or physical processes and information into digital formats. It involves the use of software and technologies like scanners, document management systems, and digital platforms to electronically store, process, and manage data. Digitization improves accessibility, reduces costs, and increases efficiency in business operations.
ERP is a type of software that integrates and manages key business processes such as finance, human resources, sales, purchasing, inventory, and production. ERP systems centralize data in a single platform, facilitating decision-making, improving efficiency, and optimizing resources. Common examples include SAP, Oracle, and Microsoft Dynamics.
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